How much will my cleaning cost?+
Your price depends on the size and condition of the space, the cleaning required and any extras. For a home, share bedrooms and bathrooms; for an office, tell us the approximate size and areas to clean. We’ll provide a free estimate and confirm scope, add-ons and price in writing before booking. See what shapes your price.
Do you clean offices as well as homes?+
Yes. We clean homes and offices across all neighbourhoods in London, Ontario. Our Standard, Deep and Move-in / move-out checklists describe home packages. Office cleaning is quoted with a tailored scope. Choose Office in the form to tell us about your workspace.
Do you bring cleaning products and equipment?+
Yes. We bring the cleaning products, vacuum and mop needed for your visit. Please tell us about allergies, product sensitivities or delicate surfaces before booking so we can discuss suitable arrangements.
Can I request a recurring clean?+
Yes. Request a one-time visit, weekly, every two weeks or monthly. Frequency is separate from the cleaning scope and does not add tasks. We’ll agree on the work and confirm scheduling availability before booking.
Can I ask for extras?+
Yes. For home packages, oven and refrigerator interiors and interior window glass are separately quoted add-ons. Empty cupboard, drawer and built-in storage interiors are included in Move-in / move-out and available as add-ons in Standard and Deep cleaning. Request any extras in the form; their scope and cost will be confirmed before booking.
When will I hear back?+
We respond within 2 business days using your preferred contact method. If you choose email, check your spam folder too. If you haven’t heard back after that time, email us with your name and the date of your request. Sending a request does not reserve a date.
How should I prepare for a cleaning?+
Keep surfaces and floors clear, secure pets, and make water and electricity available. Before the visit, tell us about access arrangements, delicate surfaces and any areas needing special attention. Move-in / move-out home cleaning requires an empty, unfurnished property; installed appliances may remain.
What if a task was missed?+
Email us with the date of your visit and the agreed task that needs attention. Include a description and, if helpful, a photo of the area. We’ll review it against the confirmed scope and discuss the next steps with you.
How do payment, cancellation and rescheduling work?+
Payment arrangements and cancellation or rescheduling terms are agreed with you before your appointment is confirmed. If you need to change a confirmed visit, contact us by email as soon as possible so we can discuss availability and the terms agreed for your booking.
Does requesting an estimate book a cleaning?+
No. Your estimate is free and there is no commitment to book. Your appointment is confirmed only after we agree on the service, price, timing and booking terms.